Don’t cancel your tickets, IRCTC to give full refund

Don’t cancel your tickets, IRCTC to give full refund



Indian Railways passengers who booked tickets for the coming weeks and will not be able to travel due to the country-wide lockdown are advised to not cancel their tickets as they will get a full refund. The IRCTC has asked people not to cancel the tickets
they have booked online for those trains that have been cancelled and assured them that they will get full refund automatically.

Earlier, the railways had extended to three months the time to cancel counter tickets till June 21. The railway subsidiary, IRCTC, said in a statement that doubts have been raised regarding cancellation of e-tickets subsequent to the halting of railway passenger trains.

"No cancellation required on the part of user. If user cancels his ticket, there are chances he may get less refund. Hence, passengers are advised not to cancel e- tickets on their own for those trains which have been cancelled by railways," it said.

"Refund amount will be credited to the user account used for booking of e-tickets automatically. No charges are deducted by the railways in case of train cancellation," the statement added.

The railways had cancelled all trains till March 31 in view of Coronavirus outbreak. However, with Prime Minister Narendra Modi announcing a nation-wide lockdown till April 15, the national transporter is unlikely to resume services anytime soon. 

Comments

  1. Anand KishoreApril 17, 2020 at 4:32 AM

    I have cancelled my train tickets on March 30 2020 owing to pandemic corona virus menace. Our journey date was from May 10/11 2020 and back was 15/16 May 2020 . Jeypore Vizag Coimbatore and back. I am eligible to get full refund .

    ReplyDelete
  2. Anand KishoreApril 17, 2020 at 4:34 AM

    Notify me .

    ReplyDelete
  3. Murali HarithamApril 17, 2020 at 11:41 PM

    If the journey didn't materialise on the dates booked by you during the month of May due to the extension of lockdown, and if you have not cancelled the e tickets by your own way ,you are eligible for full refund from IRCTC, which they will do it automatically

    ReplyDelete
  4. UnknownApril 18, 2020 at 9:04 AM

    My ticket canceled by IRCTC ON 15/04/2020 BUT PAYMENT not credited in my account

    ReplyDelete
  5. AR MoorthyApril 19, 2020 at 12:04 AM

    I cancelled about 5 tickets for the journey from Tvc to TEN and NJC to KSR Bangaluru. Kumbakonam to Bangalore and KRishnarajapuram to Kochuveli all journey in April 18th, 26th and 14th May.
    Since the Covid period was mentioned as 23rd Mar to 14 th Apr. In respect of 18th April tickets for cancellation I did not get any refund.

    ReplyDelete
  6. UnknownApril 19, 2020 at 1:33 AM

    Whar if going ticket comes under lockdown periods before may 3 and return ticket is after lockdown period may 3 ( considering lock down opens on may 3)

    ReplyDelete
  7. UnknownApril 20, 2020 at 3:35 AM

    Sir we have booked counter ticket in vashi of bandra to Chandigarh ,kalka to Agra and Agra to panvel. On dates 11 may ,17 may and 19 may.my questionis that if lockdown will not increase after 3rd May then can I get the full refund and I have book that tickets on counter by credit card but that card is changed by bank and card number also changed then what I need to do for redund

    ReplyDelete
  8. B D DAMANIMay 3, 2020 at 7:53 AM

    Fwd: Automatic Full Refund of e-tickets in case of Train Cancellation

    B D Damani
    Wed, 22 Apr, 14:41 (11 days ago)
    to IRCTC

    Dear sir,
    Please. Expedite reply of my trailing email and oblige

    Regards,

    B D. Damani

    ---------- Forwarded message ---------
    R : B D Damani
    Date: Wed 1 Apr, 2020, 1:00 PM
    Subject: Re: Automatic Full Refund of e-tickets in case of Train Cancellation
    To: IRCTC


    DEAR SIR,
    Apprecite your gesture very much.
    Pl note the following cancellations
    sr. no. pnr nos. ticket. amount paid total refund amount cancellation fee cancellation ID
    ---------------------------------------------------------------------------------------------------------------------
    1. 4103081356 690.00 480.00 210.00 100000418321239
    2.4823054131 2,090.00 1,670.00 420.00 100000418307685
    3. 4103025852 1,865.00 1,355.00 510.00 100000418307101
    4. 4723053774 1,380.00 960.00 420.00 100000418293980
    5. 4303081168 1,170.00 960.00 210.00 100000418321603

    Total cancellation fee RS.1,770.00

    In view of your E-mail circular 'Automatic full refund of e-tickets in case of train cancellation' dated:30 MARCH 2020 AT 11:28,I would appreciate if total cancellation fee as above (RS.1,770.00) is also refunded .please note that we are old couples of 76 and 68 years old along with our grandson 19 years old your sympathetic consideration will be highly appreciated
    thanking you in anticipation.
    Regards,
    B D Damani
    Add : 1 - Navlok Navratna Comp, Bedla Road, Udaipur-313001, India
    Mob : 095496-86555.
    Tel (..R) : 0294-2451572;...

    ReplyDelete
  9. J ShahMay 4, 2020 at 5:56 AM

    Why this old message is repeated again n again....now trains are cancelled upto 18th May 2020 & message shows date of 15th April 2020.....
    Officials must work out home work before sending such stupid 😡😡 messages to the traveller.....

    ReplyDelete
  10. BARUN CHANDRA DUTTAMay 5, 2020 at 5:46 AM

    What time to running the train on truck. and ticket cancelled is to be continued on july2020

    ReplyDelete
  11. UnknownMay 11, 2020 at 9:34 PM

    Till today refund ammount is not credited for April 20 ticket.

    ReplyDelete
  12. UnknownMay 13, 2020 at 5:24 AM

    Till today refund amount is not credited in my account for 15/4/2020 tickets cancelled due to lockdown

    ReplyDelete
  13. UnknownAugust 8, 2020 at 1:59 AM

    I have cancelled my ticket's but I haven't received my refund yet pls

    ReplyDelete

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