Flight Passengers Can Now Track Status Of Lost Items, Complaints On Phone

Flight Passengers Can Now Track Status Of Lost Items, Complaints On Phone


Flight Passengers Can Now Track Status Of Lost Items, Complaints On Phone
A mobile application will soon help air passengers track the status of complaints of their lost items at airports across India with just a click on their Android phones, a CISF official said on Friday.
The EDP Cell of Central Industrial Security Force (CISF), in collaboration with Unified Mobile Application for New-age Governance (UMANG) team of National e-Governance Division (NeGD), has developed the mobile application of “Lost and Found” as well as a technical consultancy.
“The main advantage of this mobile version is that passenger can directly register complaints and get status of the complaint immediately. In this application, the user can also request for technical consultancy,” CISF Assistant Inspector General Hemendra Singh told IANS.
Launched on the raising day of the CISF on March 10, the application has three facilities – “Lost and found items at airports”, “Tracking complaint/request status” and “Technical consultancy in security and fire services”.
“In 2015, the CISF had started a passenger friendly “Lost and Found Web Application” on the CISF official website for items and valuables left behind by the commuters at airports, but it did not have facility to take a complaint by user. The complainant had to wait for airports to upload the items found at their respective airports on this web application,” Mr Singh said.
This web-based application was helpful to a number of passengers in reclaiming their lost articles at airports across the country as items worth Rs.50.05 crore and Rs. 5.49 crore were restored to the passengers with its assistance in 2017 and till date in 2018 respectively.
“To make this web version more citizen centric, the mobile application with the help of UMANG was developed to facilitate a two way system where people can approach easily and register their complaints for their lost items,” the CISF official added.
Source: ndtv

Comments

  1. Sandeep SharmaMay 17, 2018 at 12:59 AM

    wow.. Track Status application ,nice concept and very informative .
    Thanks for sharing your article








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  2. Narbir YadavMay 17, 2018 at 1:02 AM

    This is a great initiative taken By CISF, Sometimes in long connected flights , luggage is misplaced. and if this sort of things happens, it is very timely process to get our luggage back. so people often get frightened as there can be many valuable things in their bags. this tracking app can atleast asure user that their luggage is safe.
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