One Vehicle, One FASTag implemented; 9 important things all FASTag users should know

 

One Vehicle, One FASTag: All you need to know.

Synopsis

FASTag KYC: "NHAI has taken this initiative after the recent reports of multiple FASTags being issued for a particular vehicle and FASTags being issued without KYC in violation of RBI’s mandate," stated a PIB release.

By ET Online
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The 'One Vehicle, One FASTag' initiative of the National Highways Authority of India (NHAI) has been implemented starting Monday, April 1, 2024. The 'One Vehicle, One FASTag' concept aims to deter the practice of using a single FASTag for multiple vehicles or associating multiple FASTags with one vehicle. NHAI had previously extended the compliance deadline for the 'One Vehicle, One FASTag' initiative to the end of March, considering the challenges encountered by Paytm FASTag users.
Also read: Is your FASTag KYC incomplete? Check here

Why One Vehicle, One FASTag concept was launched

"NHAI has taken this initiative after the recent reports of multiple FASTags being issued for a particular vehicle and FASTags being issued without KYC in violation of RBI’s mandate. Apart from this, FASTags are sometimes deliberately not fixed on the windscreen of the vehicle, resulting in unnecessary delays at the toll plazas and causing inconvenience to fellow National Highway users," as per a Press Information Bureau release from January 2024.

FASTag KYC

NHAI is also encouraging FASTag users to complete ‘Know Your Customer’ (KYC) process of their latest FASTag by updating KYC as per RBI guidelines. FASTags with valid balance but with incomplete KYC will get deactivated/blacklisted by banks post February 29, 2024, stated the PIB release.
Here are a few important FAQs on the One Vehicle, One FASTag initiative available on the Indian Highways Management Company (IHCML) website.

Does the concept of 'One Vehicle One FASTag' imply that a vehicle owner must exclusively recharge their FASTag using a specific bank?

No, the ‘One Vehicle One FASTag’ concept indicates that a vehicle owner is permitted to have only one active FASTag for one vehicle. All the FASTags linked to a single vehicle except the latest one shall be de-activated. Acquiring multiple FASTags for a single vehicle is not permitted. However, users have the flexibility to recharge their FASTag using any bank and various payment methods such as BBPS, UPI, net banking, etc.

How can I check the status of multiple FASTags linked to my vehicle?

To check the status of multiple FASTags linked to your vehicle, you can follow below steps:

Also read: Where to buy FASTag: Full list of NHAI-authorized FASTag issuers

How do I know if my FASTag KYC is incomplete?

If your FASTag KYC is incomplete, you will receive notification via email, SMS, or through issuing bank’s application interface regarding incomplete KYC. You are requested to keep an eye on your registered communication channels such as SMS, e-mail, etc. for updates. The KYC can be updated online as per following procedure:

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